STORE POLICY

CUSTOMER CARE

We are dedicated to making our customers happy with their purchase.  Please review our shipping and return policy on the corresponding pages.  If you have any questions you are always encouraged to reach out to us directly at Emily@discovereddesigns.com

 

PRIVACY & SAFETY

Discovered Designs LLC

Updated Privacy Policy

Effective February 1st, 2022

 

Introduction

Discovered Designs LLC values its website visitors’ privacy. This privacy policy is effective as of February 1st, 2022.   It summarizes what information we might collect from a registered user or other visitor ("you"), and what we will and will not do with it.

Please note that this privacy policy does not govern the collection and use of information by companies that Discovered Designs LLC does not control, nor by individuals not employed or managed by Discovered Designs LLC.  If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.

 

What we do with your personally identifiable information (PII)

We collect PII from you only when you voluntarily provide us with this information. If you elect not to do so, we may not be able to register you as a user or provide you with any products or services. "Personally identifiable information" means information that can be used to identify you as an individual, for example: 

  • your name, company, email address, phone number, billing address, and shipping address

  • your Discovered Designs LLC user ID and password (if applicable)

  • credit card information (if applicable) or any account-preference information you share with us

  • your computer's domain name and IP address, indicating where your computer is located on the Internet

  • session data for your login session, so that our computer can 'talk' to yours while you are logged in.

 

If you do provide PII to us, either directly or through a reseller or other business partner, we will: 

  • not sell or rent it to a third party.

  • on occasion, share information about our customers, sales, online traffic patterns and related information, to reputable third parties who help us improve our business and services.

  • use your contact information to provide you with information we believe you need to know or may find useful, such as (for example) news about our services and products and modifications to the Terms of Service;

  • take commercially reasonable precautions to protect the information from loss, misuse and unauthorized access, disclosure, alteration and destruction;

  • not use or disclose the information except:

    • as necessary to provide services or products you have ordered, such as (for example) by providing it to a carrier to deliver products you have ordered;

    • in other ways described in this privacy policy or to which you have otherwise consented;

    • as required by law, for example, in response to a subpoena or search warrant;

    • to outside auditors who have agreed to keep the information confidential;

    • to a successor organization in the event of a merger, acquisition, bankruptcy, or other sale or disposition of all or a portion of Discovered Designs LLC's assets. The successor organization's use and disclosure of your personally-identifiable information will continue to be subject to this privacy policy unless (i) a court orders otherwise, for example a bankruptcy court; or (ii) the successor organization gives you notice that your personally-identifiable information will be subject to the successor organization's own privacy policy, along with an opportunity for you to opt out (which may cause you not to be able to continue to use the Discovered Designs LLC website). If you submit personally-identifiable information after such a transfer, that information may be subject to the successor entity's privacy policy;

    • as necessary to enforce the Terms of Service;

    • as necessary to protect the rights, safety, or property of Discovered Designs LLC, its users, or others; this may include (for example) exchanging information with other organizations for fraud protection and/or risk reduction.

 

Other information we collect

We may collect other information that cannot be readily used to identify you, such as: the domain name and IP address of your computer. We may use this information, individually or in the aggregate, for technical administration of our website(s); research and development; customer and account administration; and to help us focus our marketing efforts more precisely.

Your right to unsubscribe and control your information 
You may opt out of any future contacts at any time. You can do the following by sending an email to emily@discovereddesigns.com, or calling us at the phone number provided on our website:

  • See what data we have about you, if any

  • Change/correct any data we have about you

  • Request your name/demographic information not be shared with third parties for marketing purposes

  • Unsubscribe to emails by clicking on the unsubscribe link at the bottom of any email that you receive.

  • Request to be removed from our catalog mailing list and any other printed marketing communications.

Please provide your name and address when sending us an email inquiry or request.

Please note that if you already have requested products or services when you decide to withdraw consent, there may be a short period of time for us to update your preferences.

 

Cookies

Discovered Designs LLC uses "cookies" to store personal data on your computer. We may also link information stored on your computer in cookies with personal data about specific individuals stored on our servers. If you set up your Web browser (for example, Internet Explorer or Firefox) so that cookies are not allowed, you might not be able to use some or all of the features of our website.

Social Media platforms

When you visit one of Discovered Designs LLC's pages on a third party social networking platform such as Facebook, Instagram, Twitter, or Pinterest, you may encounter social media plugins such as Facebook “Like”, Tweets, Pinterest “Pin” buttons, etc. When you use these social networking platforms and plugins, your username and password for the services and other information available about you or collected from you by those services may be shared with us.

When you use social networking platforms and plugins, you share your personally identifiable information with the operators of those platforms and their privacy policy and applicable terms of use apply to the use and disclosure of such personally identifiable information.

 

External data storage sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

 

Your privacy responsibilities

To help protect your privacy, be sure: 

  • not to share your Discovered Designs LLC user ID or password with anyone else;

  • to log off the Discovered Designs LLC website when you are finished;

  • to take customary precautions to guard against "malware" (viruses, Trojan horses, bots, etc.), for example by installing and updating suitable anti-virus software.

 

Notice to European Union users

Discovered Designs LLCl's operations are located in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) to the United States. By providing personal information to us, you are consenting to its storage and use as described herein.

 

Information collected from children

You must be at least 13 years old to use the Discovered Designs website and/or service(s). Discovered Designs LLC does not knowingly collect information from children under 13. (See the [U.S.] Children's Online Privacy Protection Act.)

 

Changes to this privacy policy

We reserve the right, at any time, to change this privacy policy as we deem necessary or appropriate because of legal compliance requirements or changes in our business practices. You should check this page periodically for changes.

If we make material changes in the way we collect, use or share your personal information, we will notify you by sending you an email to the email address you most recently provided to us and/or by prominently posting notice of the change on our online Services.

 

Questions, comments, concerns

If you have questions or comments about Discovered Designs LLC's privacy policy, you may send an email to emily@discovereddesigns.com, or contact us via any of the ways described in the Contact Us page

PHOTOS

We reserve the right to use any photos of products we make in our marketing programs in print and online.  If you have a reason for us not sharing your photos please reach out and we can accommodate.

PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Offline Payments